Member Communication Survey 2018




Member Communication Survey

 

The ISASA Pension Scheme and Provident Fund provide members with regular communication in respect of their retirement fund. We believe communication is vital to ensure that members make informed choices regarding their investments and benefits.  In order to get it right, we need you to tell us what we are doing well and where we need to improve.  Please assist by taking a few minutes of your time to complete the questionnaire. Your answers will help us to improve our communication to you.

Kind regards

 

John Rollason

Principal Officer

john@rollason.co.za



Participate and win!


By participating one member stands a chance to win a R1000 Woolworths Gift Card in a lucky draw. All you need to do is to complete and submit your questionnaire by 31 March 2018. The winner will be announced in the April Your Life member newsletter.






* Required



Via e-mail communication to your work email address
Via e-mail communication to your personal email address
Via the Bursar's office
Via the Fund mobile App
Via the Fund Website

Yes
No


Yes
No


Yes
No I need assistance


Yes
No I need assistance


I have no understanding
I have basic understanding
I have a good understanding

Yes
No


Yes
No

Very useful - I read every page/article
Useful - I glance through it
Of no use - I don't read it
Other




Valuable
Average value
No value

Valuable
Average value
No value

Valuable
Average value
No value

Valuable
Average value
No value

Valuable
Average value
No value

Valuable
Average value
No value

Valuable
Average value
No value

Valuable
Average value
No value

Valuable
Average value
No value

Yes
No


From the Fund (Principal Officer or Trustees)
From Old Mutual (The administrator)
From the Fund's website
From your Bursar
From your colleagues and friends
From the Fund App
From your personal financial advisor or broker

Yes
No



Easy
Average
Difficult

Easy
Average
Difficult

Easy
Average
Difficult

Easy
Average
Difficult


Yes
No

Yes
No

Yes
No

Yes
No

Yes
No